Terms and Conditions
Who we are
Marquee Square Heroes (“MSH”, “We”, “Us”)
You can contact us regarding shop orders or site use at info@marilliontribute.co.uk
These terms govern the relationship between Us and Our site visitors and/or shop purchasers (“You”, “Your”).
By using our site or purchasing from Us, You agree to, and are bound by, the terms below.
Information Accuracy
We strive to ensure that all product descriptions, gig dates, and related information on our site are accurate and up to date.
We do not however make any guarantee or warranty as to the completeness or reliability of any content, and we reserve the right to correct errors, update information, or modify availability without prior notice.
External Services & Ticketing Platforms
Our website may contain links to external booking platforms or third-party sites for ticket and other purchases. We do not operate or control these platforms and accept no responsibility for their content, availability, or functionality.
Inclusion of a product, ticket link, or gig reference on the MSH site does not constitute a guarantee of availability. All offerings are subject to change, cancellation, or withdrawal at any time.
Issues relating to ticket purchases, refunds, or access should be resolved directly with the relevant provider.
Products and Pricing
All prices are listed in GBP. We reserve the right to change product price, specification and availablility, including discontinuing products, at any time and We offer no guarantee or warranty as to stock or availability of any product.
Ordering and Payment
Shipping costs will be calculated at checkout based on basket content and delivery address prior to checkout and payment.
Orders are confirmed once payment is successfully received. We accept payment via PayPal, and you may pay using any method supported by the PayPal checkout. You are not required to have or use a PayPal account to purchase from our shop.
We accept no liability for any fees, exchange rates or other ancillary costs indirectly incurred by You as a result of your chosen payment method or if payment is made in a currency other than GBP.
You will receive an order confirmation by email.
Delivery
Whilst we aim to dispatch orders within 2 working days, time shall not be of the essence in respect of any order and We shall not be liable for any delay in dispatch or delivery.
Delivery times may also vary depending on Your location, the applicable shipping method and other factors out of our control.
You will receive a further notification by email once your order has been dispatched and completed.
Returns and Refunds
In the case of faulty or damaged goods, You should contact Us (info@marilliontribute.co.uk) detailing the issue before returning any items. We will advise on the appropriate return process and whether a replacement or refund will be issued.
You may also have the right, under applicable UK consumer protection law, to cancel Your order for any reason within 14 days after receipt.
Unless faulty, items must be returned unused and in original packaging by an equivalent shipping method at Your expense.
Where applicable, refunds will be processed within 7 days of receiving and validating the returned goods.
Liability
We shall not be liable for any indirect or consequential loss arising from use of Our site or purchases from Our shop.
Where applicable, any direct liability to You is limited to the value of any goods purchased.
Privacy
Your personal data is handled in accordance with our Privacy Policy. We do not share Your information for any purposes other than order administration and fulfillment.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.
